Arvind Industries ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, place an order, or interact with our uniform manufacturing services. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect the following types of personal information when you interact with our website and services:
- Personal Identification Information: Full name, email address, phone number, shipping and billing addresses, company or organisation name
- Order Information: Product selections, custom uniform specifications (sizes, colours, logos, fabric preferences), order history, and purchase amounts
- Payment Information: Payment method details necessary to process your transactions (processed securely through third-party payment gateways)
- Communication Data: Messages, enquiries, and feedback submitted through our contact forms, email, WhatsApp, or phone
- Technical Data: IP address, browser type and version, device information, operating system, referring URLs, pages visited, time spent on pages, and other browsing analytics
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function properly, including session management and security features
- Analytics Cookies: Help us understand how visitors interact with our website, which pages are most popular, and how users navigate the site
- Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
How We Use Your Information
We use the collected information for the following purposes:
- Processing, fulfilling, and shipping your uniform orders domestically across India and internationally to the UK, USA, UAE, Kuwait, Canada, Australia, Saudi Arabia, and Qatar
- Communicating order confirmations, shipping updates, and delivery notifications via email, SMS, or WhatsApp
- Responding to your enquiries, providing customer support, and assisting with custom order specifications
- Generating quotes and proposals for bulk and custom uniform orders
- Sending promotional offers, newsletters, and product updates (only with your explicit consent)
- Improving our website, products, and services based on user behaviour and feedback
- Preventing fraud, ensuring security, and complying with legal obligations
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- Service Providers: Trusted logistics and courier partners for order delivery, payment gateway providers for secure transaction processing, and email/SMS service providers for communications
- Legal Requirements: When required by law, court order, or governmental regulation, or to protect the rights, property, or safety of Arvind Industries, our customers, or others
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for all data transmitted through our website
- Secure storage of personal data with restricted access
- Regular security assessments and updates to our systems
- Payment information processed through PCI-DSS compliant payment gateways
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly
- Data Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us using the details provided below.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us immediately.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order-related data is typically retained for a period consistent with applicable tax and business laws in India.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Last updated: March 2026
